You Have GOT to Be Kidding Me
Dear Blue Shield,
If your contract with my medical providers expired May 1st, then why are medical procedures performed in April being charged at "non-preferred providers" rates? If your contract with my medical providers (a teeeny tiny little medical group you may have heard of, which rhymes with Moo-C-L-A) expired May 1st, why was your letter to me informing me of this dated May 3rd? If you had me on hold for twenty minutes, why did you somehow bypass my talking to a person and send me straight to your Customer Satisfaction Survey. I GAVE YOU ALL 1s. And then, when I called back, why did you just tell me, "we're too busy to talk to you at this time." Could it be because like A KAJILLION PEOPLE IN LOS ANGELES ARE CALLING YOU RIGHT NOW?
NO LOVE,
J


Recent Comments